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Maintenance Department Assistant/Customer Service Intern

Maintenance Department Assistant/Customer Service Intern

Lynden Air Cargo
Non Regular - Seasonal
FLSA Status 

More information about this job



Lynden Air Cargo is a US part 121 all-cargo airline based in Anchorage, Alaska. Lynden Air Cargo conducts operations within Alaska as well as other locations around the world, utilizing its fleet of L382 Hercules aircraft. Lynden's structure provides employees with the family environment of a smaller company, and the competitiveness, expectations and rewards of a large, global organization. The intern will provide general maintenance and administrative assistance by performing the following duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Assist maintenance and customer service departments with administrative tasks and other miscellaneous duties.


Research or enter information on the computer to provide assistance to various departments, inquire on or update accounts, facilitate replies to customers or vendors, prepare bills, receipts, checks, or other documents.


Provide phone support, interacting with other operating company personnel, customers and vendors.


Assist with projects on an as-needed basis such as organizing information, presenting information, creating, revising and standardizing documents, working on company’s SharePoint sites and webserver, developing training modules or training documentation, supporting paperless cockpit using software applications on Window and iOS devices, etc.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Successful candidates should be currently enrolled in undergraduate program. Candidates are required to have high school diploma or general education degree (GED).



Ability to read, analyze, and interpret technical business periodicals, professional journals, technical procedures, or governmental regulations. Ability to respond to common inquiries or complaints from customers, vendors, regulatory agencies or members of the business community. Ability to speak clearly and produce quality written communications. Ability to effectively present information to Individuals or small groups.



Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.



Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.



Must have a working knowledge of Microsoft Office programs. Must be able to operate fax, copier, scanner, and other basic office equipment. Preferred but not required experience using modern software tools for web based work, such as, Oracle, SQL Server, and Btrieve databases, along with MS Expression, Crystal Reports, SharePoint Enterprise features, SharePoint Designer.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk and hear while communicating with customers, vendors, and coworkers by telephone and in person. The employee is occasionally required to stand; walk; and must occasionally lift and/or move up to 50 pounds of equipment, office products, etc. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee may occasionally be exposed to high, precarious places; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment can be moderate to loud.



This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.


Must be able to pass a post-hire fingerprint-based criminal history records check with no disqualifying criminal offenses. Must pass a post-conditional offer of employment drug test. Random drug testing is required of all Lynden Air Cargo employees.

Must be able to pass a post-hire fingerprint-based criminal history records check with no disqualifying criminal offenses.


Federal law requires Lynden Air Cargo to verify the identity and employment eligibility of all persons hired to work in the United States. Lynden Air Cargo will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Details may be found here:


Lynden Air Cargo is a federal contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Lynden Air Cargo policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, Lynden Air Cargo maintains an affirmative action plan through which it makes good faith efforts to recruit, hire, and advance in employment qualified minorities, females, individuals with disabilities & protected veterans. Veterans and minorities are encouraged to apply.


Department of Labor Employee Polygraph Protection Act Employee Rights poster.